Each of our products has detailed instructions for use on the packaging or in the accompanying manual. If you have any additional questions, you can contact us on our website.

1. Balanced pH value: Dietary supplements are in liquid form and have a balanced pH value, which is best suited for preserving vitamins.

2. Stability of vitamins and minerals: Lecithins are small molecules that, in high concentrations, form spheres called liposomes. Inside these spheres, vitamins are trapped and protected from external influences. In addition, the products are protected from oxygen by a nitrogen purge method, which displaces oxygen that accelerates the breakdown or conversion of vitamins.

3. Better absorption of vitamins and minerals: The advantage of encapsulation with lecithin (liposomal form) is better solubility of vitamins and, above all, better absorption, so more vitamins are absorbed than with the same amount of vitamins that are not in liposomal form.
4. Dark packaging: Dark packaging additionally protects the contents from light, so we can preserve the vitamin content until the end of the shelf life.

5. GMP certificate: All products are developed and manufactured under controlled GMP conditions, in accordance with FSSC 22000 certification.

Yes, all our products are manufactured to the highest quality and safety standards, such as ISO 22716, FSSC 22000, FDA and organic certifications. Our formulas are tested and compliant with European standards.

Our products are manufactured in Slovenia, in a pharmaceutical environment that ensures the highest quality and safety.

Yes, whenever possible, we use natural ingredients such as vitamins, minerals, herbs, plant extracts... We pay special attention to high-quality input raw materials of the highest quality, which are carefully selected and in accordance with the requirements European Pharmacopoeia.

Most of our products are suitable for vegans unless otherwise stated. Please check the information on the packaging or on our website.

We recommend that you consult your doctor before using products during pregnancy or breastfeeding.

Elixiré is part of the Galex company with a rich pharmaceutical tradition that combines care, precision and innovation. The company's mission is to create products that improve the quality of your life.

You can order products through our online store. Simply select the products you want, add them to your cart and follow the instructions to complete your purchase. The products are also available in some pharmacies.

Delivery costs to Slovenia are:

Packaging and home delivery or pick-up at the post office/Petrol for purchases up to €50.00 is €3.90 (including VAT). Products will be delivered within 2-3 days.

FREE SHIPPING for all orders over €50.00.

The costs of delivery abroad are:

Zone 1: €13.00 (incl. VAT) - Austria, Germany, Luxembourg, Netherlands, Belgium, Italy, Denmark, Hungary, France, Poland, Czech Republic, Slovakia, Lithuania, Monaco and Croatia. Products will be delivered within 2-5 days.

Zone 2: €30.00 (incl. VAT) – Romania, Spain, Sweden, Estonia, Latvia, Finland, Serbia, Portugal, Switzerland, UK, Ireland, Greece, Turkey, Bulgaria, Norway. Products will be delivered within 2-7 days.

FREE SHIPPING for all orders over €150 within the EU.

This is an example of a response that you might give. It's good to be as thorough as possible and respond as that has a tendency to improve trust overall.

• With the Paypal payment system.
• Payment by credit cards (Maestro, Activa Maestro, MasterCard, Visa,
  Visa Electron, Diners Club).
• Cash on delivery: The buyer pays the purchase price upon delivery.
• Payment by invoice: The buyer receives an invoice to their email address as soon as possible. The payment deadline is two days from the date on the invoice. After payment of the invoice, the order is shipped to the delivery address.
  Bank details for payment by invoice:
  NOVA KBM, Vita Kraigherja Street 4. 2000 Maribor
  Account number: NKBM SI56 0488 1000 2892 865
  BIC (SWIFT): KBMASI2X
  When completing a UPN order, first enter SI00 in the reference field, followed by your order number (e.g. SI00 1230). In the purpose code field, you can select GDSV or OTHR.

Yes, every consumer has the right to notify the seller within 14 days of receiving the items that they are withdrawing from the contract, without having to give a reason for their withdrawal.
decision.

At Elixiré (myelixire.si and myelixire.com) we allow the return or exchange of products in accordance with General terms and conditions.

For additional questions, you can contact us at 02/5213 510, via the contact form on the website or via e-mail at info@myelixire.com.
Our team will be happy to help you!

Final delivery to your address depends on the situation at Pošta Slovenije and GLS.

Pošta Slovenije and GLS offer you fast and reliable delivery. The postman or delivery person will deliver your package to the selected delivery address within 1-3 days. If you place your order by 1:00 PM, the products are expected to be shipped the same day.