FREQUENTLY ASKED QUESTIONS
Elixiré is a Slovenian brand that offers premium products for well-being and a healthy lifestyle. Our products are based on natural ingredients, scientific research and pharmaceutical tradition, with the aim of supporting the body, mind and spirit.
What is Elixiré
Each of our products has detailed instructions for use on the packaging or in the attached manual. If you have any further questions, you can contact us on our website.
1. Balanced pH value: dietary supplements are in liquid form and have a balanced pH value that is most suitable for preserving vitamins.
2. Vitamin and mineral stability: lecithin are small molecules that, in high concentration, form spheres called liposomes. Vitamins are trapped inside these spheres, which are thus protected from external influences. In addition, the products are protected from oxygen by the method of nitrogen blowing, which displaces oxygen, which accelerates the breakdown or conversion of vitamins. at the same amount of vitamin that is not in liposomal form.
4. Dark packaging: dark packaging additionally protects the contents from light, so the vitamin content can be preserved until the end of the shelf life.
5. GMP certification: All products are developed and manufactured under controlled GMP conditions, in accordance with FSSC 22000 certification.
Yes, all our products are manufactured according to the highest quality and safety standards, such as ISO 22716, FSSC 22000, FDA and organic certifications. Our formulas are tested and comply with European standards.
Our products are manufactured in Slovenia, in a pharmaceutical environment that guarantees the highest quality and safety.
Yes, we use natural ingredients, such as vitamins, minerals, herbs, plant extracts... We pay special attention to quality input raw materials of the highest quality, which are carefully selected and in accordance with the requirements of the European Pharmacopoeia.[[t0001]]
Most of our products are suitable for vegans, unless otherwise stated. Check the information on the packaging or on our website.
For the use of products during pregnancy or breastfeeding, we recommend that you consult your doctor.
Elixiré is part of the Galex company with a rich pharmaceutical tradition that combines care, precision and innovation. The company's mission is to create products that improve the quality of your life.
Dietary supplements and liposomes
Because they are surrounded by a layer of phospholipids (fats), which allows the body to better absorb them. At Elixiré, this means more efficiency – with fewer products.
It is often a matter of poor absorption and quality ingredients. Elixiré uses pharmaceutically pure liposomal formulas that are tested and proven to work.
Start with the question: what do I want to improve - energy, skin, resistance? Elixiré products are designed according to life's needs, without unnecessary additives. Authentic. Simple. Effective.
Yes – Elixiré products are designed for daily use. Because they have higher bioavailability, the body uses them better, so you need less of them, not more. Fewer capsules, more effect.
Yes. Liposomes are the body's own fat structures - phospholipids - which the body recognizes and accepts. Elixiré only uses verified and safe liposomes, compliant with EU regulations.
Supplements do not replace a balanced diet - they complement it where the modern diet (and pace) is too weak. Elixiré provides targeted support when the body needs something more.
Yes. Liposomal formulations are gentler on the digestive system, as they bypass the traditional digestive process and are already absorbed in the mouth or small intestine - without burden.
Depends on the individual and the type of product. Some effects - such as increased energy - can be seen in a few days, while others - such as support for the skin or immune system - take several weeks. With Elixiré you build foundations – not illusions.
Ordering
You can order products through our online store. Simply select the desired products, add them to the cart and follow the instructions to complete the purchase. The products are also available in some pharmacies.
Delivery costs to Slovenia are:
Packaging and home delivery or collection at the post office/Petrol for purchases up to €50.00 is €3.90 (VAT included). The products will be delivered within 2-3 days.
FREE POSTAGE for all orders over €50.00.
The cost of delivery abroad is:
Zone 1: €13.00 (with VAT) - Austria, Germany, Luxembourg, Netherlands, Belgium, Italy, Denmark, Hungary, France, Poland, Czech Republic, Slovakia, Lithuania, Monaco and Croatia. The products will be delivered within 2-5 days.
Zone 2: €30.00 (incl. VAT) - Romania, Spain, Sweden, Estonia, Latvia, Finland, Serbia, Portugal, Switzerland, GBR, Ireland, Greece, Turkey, Bulgaria, Norway. Products will be delivered within 2-7 days.
FREE POSTAGE for all orders over €150 within the EU.
- With the Paypal payment system.
- Payment by credit cards (Maestro, Activa Maestro, MasterCard, Visa,
Visa Electron, Diners Club). - Cash on delivery: The buyer pays the purchase price upon delivery.
- Payment by invoice: The buyer receives an invoice to their email address as soon as possible. The payment deadline is two days from the date on the invoice. After payment of the invoice, the order is shipped to the delivery address.
Bank details for payment by invoice:
NOVA KBM, Vita Kraigherja Street 4. 2000 Maribor
Account number: NKBM SI56 0488 1000 2892 865
BIC (SWIFT): KBMASI2X
When completing a UPN order, first enter SI00 in the reference field, followed by your order number (e.g. SI00 1230). In the purpose code field, you can select GDSV or OTHR.
Yes, every consumer has the right to notify the seller within 14 days of receiving the items that he withdraws from the contract, without having to give a reason for his
decision.
At Elixiré (myelixire.si and myelixire.com) we allow the return or exchange of products in accordance with the General Terms and Conditions business.
For additional questions, you can contact us on the phone number 02/5213 510, via the contact form on the website or via e-mail at info@myelixire.com.
Our team will be happy to help you!
Final delivery to your address depends on the conditions at Pošta Slovenije and GLS.
Pošta Slovenije and GLS offer fast and reliable delivery. The postman or delivery person will deliver the package to the selected delivery address within 1-3 days. If you place your order by 1:00 p.m., the products will probably be shipped the same day.